OUR SERVICE
Connect is an insurance brooking company committed to being a broker of first choice for customers who demand the best in quality service delivery and professional expertise. We are dedicated insurance professionals who are in law an agent of our clients.
Primarily, we assist our customers to identify their insurance needs, and arrange insurance on behalf of our customers on the most favorable terms and price. We are also responsible for the processing and negotiation of claims for our clients.
We would enable customers to concentrate on their core business whilst we leverage our professional expertise and knowledge of the insurance market to ensure that the right decisions are made in purchasing appropriate insurance security for the most favorable terms and at the most competitive price.
Connect provides services across the insurance spectrum: Life Insurance and General Insurance. Under the General business, the company transacts all types of insurance policies that include but not limited to: Motor, Fire, Marine, Hull and Cargo, Workmen compensation, personal and Group Accident, Money, Fidelity Guarantee, Burglary and House Breaking, Plate Glass, Liability, Domestic Package, Engineering, Contractors All Risks, Bonds and others.
Connect Insurance Brokers also gives advice to its corporate as well as individual clients on risk management, legal and property assessment services free of charge as a complimentary service by qualified professionals in the respective fields.
Moreover, advice on industrial safety, Motor Fleet Management and training on basic insurance principles to customers’ staff are other complimentary services rendered by Connect.
The intervention of Connect can also help in reducing cost and ensuring value for money to our customers.
The remuneration of the broker is paid in the form of a commission from the insurance company in accordance with world-wide practice and tradition. The premium rate normally charged by the insurers invariably includes an acquisition and servicing cost. Therefore, the insurance broking services of Connect would be entirely at no cost to the customer.
Connect ensures that a comprehensive risk management and risk transfer plan is put in place to ensure that risk exposure is managed at a reasonable and economic cost.
OUR CLAIM MANAGEMENT
When things go wrong and you need to make a claim, it can be a difficult and stressful time. But Connect Insurance Brokers is there to help. We will manage the claim process for you, including liaising with the insurer, to ensure the whole process runs smoothly and your claim is settled promptly and fairly.
We can assist you in the claims process, by following the steps below:
- After you notify the incident to us, we shall promptly report the claim to your insurers;
- We shall follow up all the way through the claims process until you are indemnified;
- We shall advise you on your rights and responsibilities on the claims process;
- We shall negotiate with the insurers or third parties on your behalf in matters like recovery;